Introduction

This innovative web service simplifies the process of applying for a mortgage by handling everything on your behalf in one seamless process. Here’s how it works:

  1. User Input Filtering: Based on the information provided by the user, the system narrows down the list of banks eligible for the mortgage application.
  2. Bank Selection: Users can then select their preferred bank from this filtered list.
  3. Step-by-Step Process:
    • Steps 1: The user will complete a series of common information fields required by all banks.
    • Step 2 – Simulation: The system will display the screened banks that match the user’s criteria.
    • Step 3: Users will complete additional fields specific to the chosen bank. This streamlined process ensures that users can efficiently find and apply for the best mortgage options available, saving time and effort.

Team size

5 members

Industry

Fintech

Technology

PHP, AWS, Selenium, CMS (which to replace the Selenium)

Highlights

Value Delivered

For Our Clients (System Owners):

  • Streamlined Integration: The system’s automation makes it easy to add any new bank or supplier quickly, ensuring that clients can expand their offerings without hassle.
  • User-Friendly CMS: With the CMS, non-technical staff can effortlessly add new banks or suppliers through an intuitive user interface, reducing dependency on IT teams and speeding up the onboarding process.
  • Enhanced Efficiency: By automating the mortgage application process, the system reduces manual work, minimizes errors, and increases operational efficiency, allowing clients to focus on customer service and growth.

For End Users (Loan Applicants):

  • Simplified Application Process: Users can complete their mortgage application in one go, saving time and effort compared to traditional methods.
  • Personalized Bank Selection: The system filters and displays banks that best match the user’s input, making it easier for them to choose the most suitable option.
  • Seamless User Experience: With clear step-by-step guidance and a streamlined process, users can confidently and easily apply for a housing loan, enhancing their overall experience.

Challenge and Solutions

Challenges:

  • Language Barrier: Developing a system that requires understanding Japanese language inputs and the specificities of the current business landscape.
  • CMS Implementation: Integrating multiple related services and APIs to ensure seamless functionality and user experience.
  • Extensive Input Fields: Handling a large number of input fields, which makes thorough testing time-consuming and complex.

Solutions:

Overcoming Language Barrier:

  • In-Depth Domain Learning: We invested significant time in learning the domain and understanding the nuances of the Japanese language and mortgage application processes. This enabled us to design a system that accurately captures and processes user inputs in Japanese.
  • Expert Collaboration: Collaborating with native speakers and domain experts to ensure that all aspects of the system meet the local business requirements and user expectations.

Seamless CMS Implementation:

  • Comprehensive Integration: We integrated multiple related services and APIs to ensure that the CMS works seamlessly with existing systems and processes. This included developing custom connectors and middleware to facilitate smooth data exchange.

Efficient Testing with Automation:

  • Test Automation (TA)
  • Continuous Integration and Deployment (CI/CD)