Introduction

HirePlanner is a recruitment platform that has served the Japanese market for over a decade. It features a job board, ATS (Applicant Tracking System), agency management, online recruitment event tools, and an admin system. As the platform aged, challenges began to emerge in scalability, performance, and user experience, necessitating a significant redesign. 

The project’s goal was to revamp the UI/UX and streamline functionality across its four key user groups: HR professionals, recruiting agencies, candidates, and system administrators.

Team size

3 members

Industry

Recruitment

Technology

Ruby on Rails, PostgreSQL, AWS

Highlights

Value Delivered

  • A modernized interface improves usability for all user roles.
  • Reduced operational time and improved workflow for HR and admin users.
  • Enhanced support response time due to clearer UI/UX and optimized backend logic.
  • Established a scalable foundation for future feature development, including AI.

Challenges

  • Outdated UI made it difficult for users to navigate and manage data effectively.
  • HR/Admin panels lacked tools for account control, monitoring, and reporting.
  • The legacy codebase was inflexible, hard to maintain, and expensive to update.
  • Iteration costs were high without a clear process, limiting product experimentation.

Solutions

  • Code Refactor & Modularization: Upgraded frontend and backend with a modular architecture, enabling easier maintenance and scalability.
  • User Role-Centric Flows: Designed clear workflows tailored to HR, Agency, Candidate, and Admin roles.
  • Performance Optimization: Improved performance and future-proofed the system for upcoming features and integrations.

UI/UX Improvements:

  • Redesigned key screens to be cleaner, more modern, and user-friendly.
  • Reduced the number of user actions required to complete key tasks.